Travel Advisory & Booking Service
Vacation time is limited. Your time and your money is precious so you’ve got to nail it!
Which destination, where exactly to stay… What is the fit right for your family? What suits your taste, needs & budget?
Google… TripAdvisor… Instagram… dizziness! Hard to know the relevance.
SFiles saves you time and there are no hidden costs. We are not travel agents. There is no word to describe all the things that we do. Our model is simple: good old-fashioned simplicity of connecting each client, per each request, with the relevant expert. An actual human being! We are mature, seasoned, savvy people with integrity. We have come to know the ins and outs of the travel industry over a collective 20 years.
Email us!
: See. Sense. Share. This is what we do. And we do it for our clients with the utmost professionalism, efficiency and understanding of what really matters when figuring out where to go & where to stay. You have your set of needs & requirements, your individual taste and then there are all the intangibles that are crucial to making the right choice.
Get all of these factors right & we’ve nailed it with you. This is what makes for the most memorable travel experiences.
“Oh, I just book directly with the hotels I like”
you may say…
Book with us & you’re immediately marked as a VIP in the hotel system. This influences everything from room assignment to incalculable extras. Extras you will not get as an ‘unknown’ booking. We generally get you all of the types of perks you may be used to from other travel service providers such as:
complimentary breakfast, spa treatments, airport transfers, room upgrade, guaranteed late check-out, etc.
And then we get you more. You’ll be surprised. You’ll be delighted!
One Email: You’re Connected
If you’re interested in traveling within the next year, send us an email with the basic details; the more facts and details you share, the more efficient the planning process.
There’s an inherent email “handshake” that you won’t waste our time. We won’t waste yours; it’s not the values our company is built on.
Schedule 20 minutes with Suzanne to conduct an intake. It’s all about you, your family, your needs, your tastes, your budget. Investing your time upfront will deliver big. The more you tell us, the better we can direct-connect you with an expert who will seamlessly advise, plan & book your trip. We’ll stay in the loop & be helpful, ensuring optimal efficiency. Trip after trip, we get to know you better and better. You never have to repeat yourself or resend travel documents and payment information.
Destinations
The expert who knows Hong Kong inside-out is a different person than the one that can articulate the differences between all of the South Africa lodges and yet another different person who is an expert in Italian villas and Italy destination celebrations.
Email us: detail what you need
(See sample requests)
Hotels & Resorts
Perhaps you know where you want to go but can’t figure out the best hotel for your needs. Other times you know want ‘beach resort’ and want to explore options in several destinations and create a shortlist of properties that suit your needs. We only send you options relevant to you.
Email us: detail what you need
(See sample requests)
Villa | House | Chalet | Apartment | Boat Rental
Ever have a negative experience renting a property that’s different than its online representation…? No need to say more.
Over the last 15+ years, we’ve identified and partnered with top tier companies that know their properties inside and out. Depending on your needs, we connect you to the company whose portfolio best represents what you seek. Our property rental partners are niche operations that are run by passionate founders, who provide very high-touch, local on-ground services to make your experience headache-free and super fun.
Email us: detail what you need
(See sample requests)
Safari
Planning a safari trip without an expert is foolish. Let someone who knows the landscape of options figure out with you where to go, which lodge(s), where it’s safe, what you need to know about Malaria & Hep A, the right season for a specific experience, what the distances between your lodges are, how to maximize your time viewing animals, etc.
Email us: detail what you need
(See sample requests)
Wellness | Fitness | Retreats
Suzanne personally knows of every option globally– it’s a passion of hers so she keeps her finger on the pulse: what you get out of each retreat, where each excels, and its shortcomings. Either she has been herself or someone she knows and trusts has been. She directly advises you on which best suits your desired outcome… from California to Southern Spain to Morocco to Italy to Thailand. She highly recommends this experience solo.
Email us: detail what you need
(See sample requests)
Cruises | Riverboats | Sailing
There are truly impressive options for couples and families of all ages. If you used to turn your nose up to cruising like I once did, you’ll be amazed by the variation of experiences & types of watercrafts, some with expert lecturers, others all about fabulous entertainment.
Email us: detail what you need
(See sample requests)
Custom City I tinerary
Dive deep into a great city. Based on your likes and interests, we cherry-pick where you’ll love most: eating, shopping, spa-ing and experiencing the essence of that city. Prior to your trip, you receive this neat little bundle of goodies for your hotel/credit card concierge to make your appropriate bookings.
Email us: detail what you need
(See sample requests)
Flights
Navigate multi-leg and intricate connections – any class of service. (*Your credit card & airline points can be used in flight bookings seamlessly via the agent we assign. This is a per-person fee service.)
Email us: detail what you need
(See sample requests)
Spot-On Results: Little Time Spent
Get it done right: per your taste, budget & specific needs. It makes for beautiful, memorable trips. Plus, the value of an actual human being, to call when you’re on the ground if something goes wrong or could be done better, is incalculable.
SFiles makes it a pleasure to plan & book this way: efficient, no-nonsense, with the right expert.
Ready to get started?
Email us!
Sample requests
(This level of detail is ideal for us)
Subject: Resort in Mexico or Caribbean Christmas
Dear SFiles,
I’m looking to take a family trip to Mexico or the Caribbean this Christmas.
5 people (my husband and I plus our three kids ranges 4-9)
10 days December 22-Jan 1
2 adjoining rooms/ suites with open door OR large 2-3 bedroom suite
Approximate Hotel Budget: $35k
Non-stop flight only out of any New York Airport/ but willing to have 2-3 hour drive with driver to resort (hoping for less distance)
Styles we like: modern, new, tropical, authentic long stretch of beach for walking – not manufactured
Must have state of the art gym, tennis, golf nearby & excellent wifi
Must have kids club and a babysitter at night when needed
Must have great food and a couple restaurants nearby – we won’t stay on property 100% of the time. We dislike paying for breakfast daily for five people. Prefer where it is included please.
Hoping for great spa
Need flights too once resort is booked
Thanks!
[Sunny Momma]
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Subject: Tuscan Villa
Dear SFiles,
Please connect me to your expert this coming July to look at options for a Villa in Tuscany.
Our family: 12 people (4 couples, three in our 50’s, the grandparents & 4 teenagers)
2 weeks, starting around July 4th
Approximate Budget: $60k
Styles we like: authentic, warm, feels like someone’s beautiful home
Must have a large pool
Must be near enough to a village to walk or bike
Must have air conditioning
We’d like a cleaner/chef daily or live-in
Please arrange a full itinerary for us including food markets, bike excursions, which towns to visit, where to go out to eat, arrange a special vineyard experience
Already booked flights using mileage, but will want to be picked up at airport
Thanks!
[Dolce Vita Dad]
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Subject: Romantic trip to Europe next summer
Dear SFiles,
My girlfriend and I are looking for a romantic, not so crowded summer vacation in Southern Europe.
Well-traveled couple that has been to most popular beach destinations in Europe
8 days at the end of July
Approximate budget: Would like to stay under $8,000 (excluding flights)
Styles we like: Charming boutique hotels
Must have an excellent restaurant at the hotel and some other good restaurants options nearby
Must have a pool and be near a beach or lake
Looking for a combination of culture/sightseeing and other activities such as hiking, biking, water-skiing
Looking for a destination that attracts a chic European clientele to mingle with
Happy to break up the trip into two destinations
Thank you!
[Romantic Bachelor]
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Subject: Family ski trip
Dear SFiles,
My husband and I want to take our kids skiing next spring break either out West or in Canada.
Family with two active boys aged 6 and 12
One week sometime in the last two weeks in March
Approximate budget: Under $10,000 excluding flights
Flying from any of the New York airports and would prefer not having to change planes
Open to staying at a hotel or rent a fully set-up condo
Must have access to a pool and ability to have nightly s’mores
Destination must have both an excellent ski school and challenging black diamond runs
Must be ski-in, ski-out or within walking distance to ski-base
Access to a spa/sauna would be nice!
May book flights with mileage so would prefer to fly where United flies directly to.
Thanks!
[Busy Mom]
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Subject: London and Paris with the kids next June
Dear SFiles,
We are looking to take our kids to Paris and London next June.
My husband and I with our 10-year old son and 6-year old daughter
Departing from New York the evening of June 11 and returning on June 21
Definitely want to go to Paris and London (in no specific order). Ideally, we would like to also be able to spend two relaxing days in a resort or by the pool if there is time toward the end of the trip.
Budget: $11,000 for hotels and tours. Maybe a bit more if we can add some R&R at the end of the trip.
Styles we like: Flexible between modern and classic since we won’t spend much time at the hotel. Nothing chintzy!
Hotels must have a restaurant and be centrally located so that we can walk anywhere
Must have concierge to help with restaurant recommendations/reservations and possibly London theater tickets
Must have junior suite or two connecting rooms
Would like to be set up with child-friendly, English-speaking private tour guides prior to our trip that can arrange for visits to the Eiffel Tour (without having to wait in line) and other typical tourist attractions
Need flights once the itinerary is planned and hotels are booked
Thank you!
[Family of Four]